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Speech Privacy Regulations

HIPPA STANDARDS: ORAL PRIVACY IN HEALTH CARE FACILITIES

The Health Insurance Portability and Accountability Act (HIPAA) of 1996 established Privacy and Security Rules that protect the health information of patients in certain “covered entities” like clinics, hospitals, health insurance companies and government programs. These covered entities must show due diligence in complying with HIPAA Privacy Standards.

One of the most important and cost-effective ways health care facilities can show due diligence with HIPAA Standards is to install a fully-customized sound masking system. Sound masking makes speech unintelligible beyond 15 to 20 feet in open spaces, keeping conversations with and about patients confidential. Sound masking can also provide privacy in private offices and consultation rooms. Sound masking will travel through the plenum above private offices and reduce the amount of conversation that can be heard from room to room, allowing for greater speech privacy.

GRAMM-LEACH-BLILEY ACT: ORAL PRIVACY IN FINANCIAL INSTITUTIONS

In 1999, Congress passed the Gramm-Leach-Bliley Act (GLBA) to ensure that financial institutions properly protect the financial information of their customers. The act applies to banks, credit unions, savings and loans institutions, insurance companies and securities firms, among other institutions.

According to the GLBA, financial institutions must:

  • Keep customer information secure and private.
  • Protect customer information from threats or hazards to security, including unauthorized access.
  • Explain how they use customers’ personal information and when they share it.
  • Explain how they protect the confidentiality and security of customers’ personal information.
  • Explain when customers can opt out of information sharing when allowed by law.

Sound masking can help financial institutions comply with the GLBA and show due diligence in protecting their customers’ financial information. Sound masking makes speech unintelligible beyond 15 to 20 feet in open spaces, keeping conversations with and about customers confidential. Sound masking can also provide privacy in private offices. Sound masking will travel through the plenum above private offices and reduce the amount of conversation that can be heard from room to room, allowing for greater speech privacy.

To receive more information on our Speech Privacy Testing services or to book a testing please contact us.

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